Customer Satisfaction Survey Form

1. How easy is it for you to find a consumer shopping website on the internet?

2. How often do you purchase products online?

3. How likely are you to recommend our product/service to a friend or colleague?

4. What was the reason you chose our product/service over competitors?

5. How was your experience with our customer service team?

6. Was our product/service easy to use and understand?

7. Did our product/service meet your expectations? If not, why?

8. Did our product/service solve the problem you were trying to solve?

9. How do you rate customer support

10. Was our product/service delivered to you in a timely manner?

11. Was the price of our product/service reasonable?

12. What impressed you most about the product / service ?

13. How often do you use our product / service?

14. Overall, how satisfied are you with your experience with our company?

15. Is there anything else that you would like to share with us that could help us improve our products?